Privacy Policy

Effective Date: 18 September 2026

Moja Wellbeing is committed to protecting your privacy and your personal information. This policy explains how I collect, use, store and protect it when you use my website or my services.

1. Who I am

2. What information I collect

  • Your name

  • Your email address

  • Your phone number, where you give it when booking or contacting me

  • Booking details, including the session type, date and time

  • Health information you share with me on the pre-session form or by email, including any conditions, medication or contraindications relevant to your session

  • Payment records, kept for invoicing and tax purposes

  • Website usage data, through cookies and Google Analytics

3. How I collect it

  • My online booking system (Cal.com)

  • The pre-session health form (Tally)

  • The contact form on my website

  • Newsletter sign-up

  • Emails or direct contact

  • Cookies and analytics tools

4. Why I collect it

I use your information only where I have a lawful basis to do so, which includes:

  • Providing and managing your sessions

  • Making sure your sessions are safe and appropriate for you

  • Responding to your enquiries

  • Sending you The Sunday Ritual newsletter, if you've asked to receive it

  • Improving my website and services

  • Meeting my legal, tax and insurance obligations

5. Health information

I treat the health information you share with me with particular care. I handle it in line with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020, and, for clients in the United Kingdom and Europe, UK and EU GDPR, which treat health information as a special category.

I collect it only to keep your sessions safe and appropriate for you, and I keep it separate from my booking system and calendar. It is never shared with anyone else without your consent, except where the law requires it.

6. Who I share it with

I will never sell or rent your information. It is shared with the services I use to run my practice, and only where that's necessary:

  • Squarespace, which hosts my website and its contact form

  • Cal.com, which manages bookings and sends confirmation and reminder emails

  • Tally, which hosts the pre-session health form and stores responses on servers in the European Union

  • Google, for my calendar, email and website analytics

  • My mailing list provider, Mailchimp, for The Sunday Ritual

  • Insurance or regulatory bodies, where the law requires it

Some of these providers store information outside New Zealand, including in the European Union and the United States. I only use providers that commit to protecting your information to a comparable standard.

7. How I store and protect it

Your information is held on secure, password-protected accounts with the providers listed above, and only I have access to it. Pre-session forms are stored in Tally, where responses are encrypted and held on servers in the European Union. I take appropriate technical and practical measures to protect your information from unauthorised access.

8. How long I keep it

Health records are kept for 10 years, as required of health practitioners in New Zealand, and then securely deleted. Booking and payment records are kept for 7 years for tax purposes. Newsletter details are kept until you unsubscribe. Enquiry emails are deleted once they are no longer needed.

9. Your rights

Under the New Zealand Privacy Act 2020, you can ask to see the information I hold about you and ask for it to be corrected. If you have a concern I can't resolve, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

If you are in the United Kingdom or the European Union, you also have the right to ask for your data to be deleted, to object to or restrict how it is used, to withdraw consent at any time, and to complain to the ICO or your local data authority.

To exercise any of these rights, email me at hello@mojawellbeing.com.

10. Cookies and analytics

This site uses cookies that are necessary for it to work, and analytics cookies through Google Analytics, which help me understand how people find and use the site. I do not use advertising cookies.

You can change or withdraw your consent at any time by clearing your browser cookies and revisiting the site, or by emailing me at hello@mojawellbeing.com.

11. Links to other websites

This website may link to other websites. I am not responsible for their privacy practices.

12. Updates to this policy

I may update this policy from time to time. The current version will always be on this page, with a revised effective date.

13. Contact

If you have any questions about this policy or about how your information is handled, email me at hello@mojawellbeing.com.